Refund Policy

1. Overview

CarHistory strives to ensure customer satisfaction. This Refund Policy outlines the conditions under which refunds will be provided.

2. Eligibility for Refunds

Refunds are available under the following conditions:

• Technical Issues: If the Service fails to deliver a report due to technical issues within CarHistory's control.
• Duplicate Transactions: If a payment is mistakenly processed more than once.

3. Non-Refundable Situations

Refunds will not be provided for:

• Incorrect chassis number submissions by the user.
• Situations where the report is successfully delivered and accurate based on available data.

4. Refund Process

To request a refund:

• Contact our support team at [email protected] with your order details.
• Our team will review the request and respond within 7 business days.

5. Changes to Refund Policy

CarHistory reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page.